Leaffify Return Policy
At Leaffify we have a 14 day return policy. This means that you have 14 days after receiving your order to request a return, without giving any reason.
Conditions for return:
- The item must be in the same condition as you received it, unworn, unused, with tags and in the original packaging.
- You will need the receipt or proof of purchase to start the return process.
- Return costs are at your own expense.
Returns Process: To request a return, please contact us at info@leaffify.com . After we receive your return, we will send you a return label with instructions on how to send the package back. Items sent to us without a return request cannot be accepted.
Refund: Once we have received and inspected your return, you will receive a confirmation from us. If the return is approved, the amount will be refunded to the original payment method within 5 business days. Please note that it may take some time for the bank or credit card company to process the refund and credit it to your account.
If you have not received your refund after 5 business days, please contact us at info@leaffify.com so we can investigate further.
Exceptions: Certain items cannot be returned, including perishable items, custom-made items, and personal care items. Sale items and gift cards are also not returnable. Please contact us if you have questions about specific products.
At Leaffify we strive for a satisfied customer, so please do not hesitate to contact us for any questions or support with the returns process.
